Customer satisfaction is our highest priority. Our refund and return policy is designed to keep your shopping experience simple, transparent, and stress-free.
At Zereer, we aim to provide comfortable, high-quality women’s fashion including nightwear, PJ sets, co-ord sets, and track suits at affordable prices. If for any reason you are not satisfied with your purchase, our Refund & Return Policy ensures a clear and transparent process.
Zereer offers a 30 Days Money Back Guarantee to ensure 100% customer satisfaction.
If you receive a product that is damaged, defective, or incorrect, you may request a return or refund within 30 days of receiving your order.
For customer convenience and trust, Zereer allows customers to check the product before making payment when the order is delivered.
If the product does not meet your expectations, you may refuse the order at the time of delivery.
You may request a return or refund if:
To be eligible for a return, the product must be unused, in original condition, and in original packaging if applicable.
Returns may not be accepted in the following situations:
Once your return request is approved and the product is received by our team:
For Cash on Delivery orders, refunds may be processed through bank transfer or mobile wallet. Refund processing may take 5-10 business days depending on verification and processing time.
In some cases, customers may request a product exchange instead of a refund, depending on product availability.
Our support team will assist you in arranging the exchange if applicable.
If the return is due to a damaged, defective, or incorrect item, Zereer will assist in arranging the return process.
Return shipping instructions will be provided by our customer support team.
Zereer offers reliable delivery across Pakistan, ensuring that your order reaches you safely and securely.
We work with trusted courier partners to provide smooth delivery services to customers nationwide.
Please contact our customer support team with your order details. Our team will guide you through the return process.